A good place to begin is with a definition. Here’s how we define conversation intelligence:
Conversation intelligence is a software technology that records and transcribes all engagements with customers and prospective customers for analysis. It automatically analyses these transcripts with artificial intelligence (AI) to identify patterns, trends and actionable insights. Conversation intelligence provides context for understanding crucial moments in key customer interactions and assessing the direction and probable outcomes of those engagements at scale.
Jiminny Sidekick is the scalable solution that plugs into your browser, records meetings and feeds data directly to your CRM, saving your reps 90 minutes each week.
Complete visibility into every aspect of meetings. Watch as Jiminny extracts key themes that drive deals forward, track as they progress, interact as they happen and much more.
Improve discovery, remove the guesswork and learn faster with Jiminny to gain a competitive edge in conversations. Close deals faster as reps develop based on real customer interactions.
Built for sales reps to thrive, create a culture of winning together with Jiminny. Share winning behaviours with your team and learn from your sales champions.
We are a small sales team of 3 and growing. Every other sales calling center with sales engagement is for large teams and is very expensive. This system has the same features, constantly adding more features, great team, and great support.
We handle our coaching, self-coaching, 1:1s, onboarding, insights to customers, product feedback, and the list goes on. It's truly become a tool that we've adopted across the organisation.Initially we planned to use it exclusively for pre-sales & sales, but have since realised the deeper value it can create in more aspects of the business.
With Jiminny I have the opportunity to coach my team straight after a call has happened. I am able to leave comments, suggestions, advice and everyone in the team can see those too. Cold calling is one of the most challenging sales tasks but with Jiminny I feel like I am working in the same room as my team. I also like the possibility to create playlists based on topics (these are ideal for new starters and to bring them up to speed).
As a rapidly growing SaaS start-up, we needed an integrated way to track/record calls and demos, take notes, and create follow-ups seamlessly. Jiminny was an excellent fit! Having the ability to go back and review prior activities helped us prepare for the follow-ups and improve our delivery. Their Acct Management is a standout for sure! There are so many great ways to use Jiminny, and as we began working with our AM Giuliana, we were able to take Jiminny to the next level.
Jiminny allowed me to directly support my team by listening to calls, leaving direct feedback, reading transcripts, and providing my team with metrics (such as their own talk time) that they could improve on. The team also loved the efficiency of being able to update salesforce directly within jiminny.
I like most about Jiminy that we can comment, coach, score, and add focus to my teams' efforts. They do a great job providing a turnkey platform to give insight into what my team is doing, offer suggestions on how we can get better, and are constantly working on making the platform better so we can get better as a team.
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Get your team setup in minutes with our suite of integrations. Bring your own phone number or use ours with the location of your choice.
Since our launch, we've transcribed over 10 million calls for teams around the world and offer support for 30 languages including French, Spanish, German, Japanese and Russian.
We maintain 99.95% uptime on all data and provide a list of regulatory compliances including ISO 27001. All data is encrypted with 256-bit encryption and maintains GDPR compliance.
Our culture at Jiminny is built around being the best version of yourself. We provide extensive support and resources to each customer to ensure that you reach your growth potential.
